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Terms & Conditions

Last updated: 16 September 2026 3 min read Vivahkalp by Devgiri
Privacy Policy Terms & Conditions

On this page

  1. 1Eligibility
  2. 2Account Registration & Email Verification
  3. 3Accuracy of Information
  4. 4Document Verification
  5. 5Respectful Conduct
  6. 6Safety Disclaimer
  7. 7Privacy
  8. 8Account Suspension, Termination & Deletion
  9. 9Limitation of Liability
  10. 10Changes to These Terms
  11. 11Governing Law & Grievances

These Terms & Conditions ("Terms") govern your use of Vivahkalp, a matrimonial service operated by Devgiri. By creating an account, you agree to be bound by these Terms and our Privacy Policy.

Ages 18–50

Open to unmarried, divorced or widowed adults who are legally eligible to marry.

Accurate information

Profiles with false, misleading or impersonated details may be removed.

Respectful conduct

No harassment, abuse or impersonation in chat, messages or interests.

Stay safe

Never send money, banking details or your OTP to another member.

1

Eligibility

Vivahkalp is open only to unmarried, divorced, or widowed individuals aged 18–50 who are legally eligible to marry under applicable law. Profiles created on behalf of a family member (son, daughter, brother, sister, or relative) must be created with that person's knowledge and consent. Vivahkalp is intended only for adults of legal marriageable age — any profile found to belong to a minor will be removed.

2

Account Registration & Email Verification

You must provide accurate, current information during registration and verify your email address using the one-time password (OTP) sent to you. You are responsible for keeping your password confidential and for all activity under your account.

3

Accuracy of Information

You agree that all details you provide — including personal, physical, educational, professional, family, religious, and contact information — are true and accurate to the best of your knowledge. Vivahkalp reserves the right to reject, suspend, or permanently remove any profile found to contain false, misleading, or impersonated information.

4

Document Verification

Photographs and identity/verification documents (Aadhaar/PAN, salary slip, kundali) submitted during registration are reviewed by our admin team before a profile is approved and made visible to other members. These documents are used strictly for verification and are never shown to other members. Submitting fraudulent or altered documents may result in permanent account suspension.

5

Respectful Conduct

Members must communicate with each other respectfully. Harassment, abusive language, impersonation, solicitation for unrelated commercial purposes, requesting money or banking details, or any unlawful conduct through chat, messages, or interest requests is strictly prohibited and may result in immediate account action.

6

Safety Disclaimer

Vivahkalp verifies submitted documents to the best of its ability, but cannot guarantee the accuracy of every detail a member provides. Please make your own independent enquiries before taking any marriage decision or meeting anyone in person. Never send money, share banking credentials, or share your one-time password (OTP) with another member. Vivahkalp is a matrimonial introduction service only, and is not a party to any relationship, engagement or marriage formed through the App, and accepts no liability for the conduct of any member.

7

Privacy

Your information is used to help you find and be found by compatible matches, subject to the visibility rules described in our Privacy Policy, which forms part of these Terms.

8

Account Suspension, Termination & Deletion

Vivahkalp may suspend, reject, or delete any profile at its discretion where these Terms are violated, where documents cannot be verified, or where a complaint from another member is substantiated. You may request deletion of your own account at any time from Settings → Delete Account; your profile is hidden immediately upon request, and your data is permanently deleted by our team shortly after, with a confirmation email sent once complete.

9

Limitation of Liability

Vivahkalp is provided on an "as is" basis. To the maximum extent permitted by law, Devgiri and Vivahkalp are not liable for any loss, damage, or dispute arising from interactions, relationships, or marriages formed through introductions made on the platform, or from information provided by other members that later proves inaccurate.

10

Changes to These Terms

These Terms may be updated from time to time. Where changes are material, we will notify you inside the app or by email. Continued use of Vivahkalp after an update constitutes acceptance of the revised Terms.

11

Governing Law & Grievances

These Terms are governed by the laws of India. For any grievance regarding these Terms, please contact our Grievance Officer — see the Contact Us section of our Privacy Policy.

Questions about this document?

Raise a ticket or write to us — we aim to acknowledge every request within 48 hours.

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